Shipping Method: We ship all orders by USPS or UPS.
Tracking Information: After your order ships tracking information will be sent to the email you provided on your order.
Processing Time: Orders are processed within 1-2 business days.
Shipping Address Changes: If you need to change your address you must email email@example.com before the item ships. We ship your order as fast as possible so if we receive your shipping address change after it has already shipped we will have to wait for it to return before sending a new order to you.
Delayed or Missing Packages: If you have not received your package but tracking information states it was delivered please contact your local post office to determine where and with who it was left. If you are unable to locate it please contact us so we can place a claim with the appropriate carrier.
We offer international shipping on orders to the countries listed below only. We ship your order either USPS First Class or USPS Priority depending on weight. Customer is responsible for foreign taxes, duties, and fees.
USPS First Class International: Less than 4lbs
USPS First Class International does not guarantee a delivery date. Average delivery times depend on the receiving country but generally take several weeks to months. Once the parcel leaves the US we are unable to track it further. If you do not receive your package after 90 days from the date of shipment please email firstname.lastname@example.org with your full name and order number to start the claim process.
USPS Priority International: Over 4lbs
Depending on the receiving country, delivery time is between 5-10 business days. If your package does not arrive within 14 days from the shipment date please email email@example.com with your full name and order number to start the claim process.
Countries we ship to:
Great Britain and Northern Ireland